Labor Category Descriptions

SIN 736-1 ADMINISTRATIVE SUPPORT AND CLERICAL OCCUPATIONS

Accounting Clerk (I-IV)

Accounting Clerk must be proficient in calculators, adding machines, billing, purchasing, petty cash, cash disbursement, inventory control, bank deposits, tracking/logging invoices, and filing. Must have experience in A/P, A/R, bank reconciliation, proficient with spreadsheets, and knowledgeable in various accounting software. A high school diploma or its equivalent is required. Senior Accountant Clerks must be proficient in trial balances, income statement, general ledger and financial reports.

Dispatcher, Motor Vehicle

The dispatcher assigns drivers and vehicles to convey freight or passengers. Incumbent should be familiar with a variety of the field's concepts, practices, and procedures. A high school diploma or its equivalent is required. Relies on experience and judgment to plan and accomplish goals. The incumbent performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department. A wide degree of creativity and latitude is expected.

Document Preparation Clerk

The document preparation clerk prepares documents, such as brochures, pamphlets, and catalogs, for microfilming, using paper cutter, photocopying machine, rubber stamps, and other work devices: He/she cuts documents into individual pages of standard microfilming size and format when allowed by margin space, using paper cutter or razor knife. He/she reproduces document pages as necessary to improve clarity or to reduce one or more pages into single page of standard microfilming size, using photocopying machine. He/she stamps standard symbols on pages or inserts instruction cards between pages of material to notify Microfilm-Camera Operator of special handling, such as manual repositioning, during microfilming. A high school diploma or its equivalent is required.

Duplicating Machine Operator

The duplicating machine operator operates a photocopy machine to complete assignments ranging from producing single color forms, reading material and other documents to those requiring the merge of covers, text, indices and related items in single or multi-color. He/she may perform all phases of equipment set-up, operation and routine maintenance of machine and its supplies. He/she has knowledge of commonly-used concepts, practices, and procedures within a particular field. He/she relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. He/she requires a high school diploma or its equivalent.

Film/Tape Librarian

Film/tape librarian classifies, catalogs, and maintains library of motion picture films, photographic slides, and video and audiotapes: He/she classifies and catalogs items according to contents and purpose and prepares index cards for file reference. He/she maintains records of items received, stored, issued, and returned. He/she stores items and records according to classification and catalog number. He/she delivers and retrieves items to and from departments by hand or push cart. He/she mMay prepare, store, and retrieve classification and catalog information, lecture notes, or other documents related to documents stored, using computer. A high school diploma or its equivalent is required.

General Clerk (I-IV)

General Clerk must be able to perform general industrial and custodial duties. He/she must be able answer telephones, distribute the mail, copying and faxing. He/she must have light typing and word-processing skills. A high school diploma or its equivalent is required. Senior Clerks will need specialized experience and must be able to pass security clearance and obtain licensing in all specialized areas.

Key Entry Operator I-II

Operates a data entry device to record or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent.

Messenger (Courier)

Picks up and delivers packages. May also be expected to distribute and route mail and packages. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent.

Order Clerk I-II

Receives and processes orders for materials and merchandise. Has knowledge or commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent.

Personnel Assistant (Employment Levels I-IV)

Provides support in functional areas of a human resources department, which may include recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and training. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent.

Production Control Clerk

Compiles and records production data for industrial establishment to prepare records and reports on volume of production, consumption of raw material, quality control, and other aspects of production, performing any combination of following duties: Compiles and records production data from such documents as customer orders, work tickets, product specifications, and individual-worker production sheets, following prescribed recordkeeping procedures, using typewriter, computer terminal, and writing instruments. Calculates factors, such as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates, using adding machine or calculator. Writes production reports based on data compiled, tabulated, and computed, following prescribed formats. Maintains files of documents used and prepared. Requires a high school diploma or its equivalent.

Rental Clerk

Receives orders for services, such as rentals, repairs, dry-cleaning, and storage. May be responsible for computing cost and accepting payment. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent.

Scheduler, Maintenance

Schedules repairs and lubrication of motor vehicles for vehicle-maintenance concern or company automotive-service shop: Schedules vehicles for lubrication or repairs based on date of last lubrication and mileage traveled or urgency of repairs. Contacts garage to verify availability of facilities. Notifies parking garage workers to deliver specified vehicles. Maintains file of requests for services. Requires a high school diploma or its equivalent.

Secretary (Level 1-5)

All clerical secretaries must be proficient in typing, answering telephones, faxing, copying, e-mail, Internet and distributing the mail. Requires a high school diploma or its equivalent. Must be knowledgeable in computer skills including, WordPerfect 6.1, MS Word 6.0, Excel, PowerPoint, Quattro-Pro, Ami-Pro, Lotus 1-2-3, Lotus Notes, D-base and Desktop Publishing. Secretaries must be proficient in dictation, Dictaphone, editing, proofreading, writing, travel arrangements, conference planning, budgeting, and special projects assigned. Senior clerical secretaries are required to have advanced knowledge in specialized expertise in dealing with government officials, V.I.Ps and must be able to work as a liaison to high-level officials.

Service Order Dispatcher

Dispatches workers, for normal maintenance or emergency repairs. Records time, location, and nature of trouble and relays information to workers assigned to area in which work occurs, using telephone or radio. Receives work reports and makes reassignments. Informs work crews of changes in weather conditions and system status affecting safety, and answers questions requiring knowledge of system layout and electric equipment operation and repair. Relays and records all messages between line crews and Load Dispatcher concerning switching operations. May requisition supplies. May dispatch workers to answer customer service calls. Requires a high school diploma or its equivalent.

Supply Technician

Receives, stores, and issues equipment, material, supplies, merchandise, foodstuffs, or tools, and compiles stock records in stockroom, warehouse, or storage yard: Counts, sorts, or weighs incoming articles to verify receipt of items on requisition or invoices. Examines stock to verify conformance to specifications. Stores articles in bins, on floor, or on shelves, according to identifying information, such as style, size, or type of material. Fills orders or issues supplies from stock. Prepares periodic, special, or perpetual inventory of stock. Requisitions articles to fill incoming orders. Compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments. Requires a high school diploma or its equivalent.

Switchboard Operator-Receptionist

Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent.

Travel Clerk I-III

Provides basic travel information to customers inquiring about fares, routes, and accommodations. Requires a high school diploma or its equivalent. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Word Processor I-III

Utilizes the full scope of sophisticated work processing equipment to prepare complex typed documents. Confers with user departments to plan new projects and explores equipment capabilities to ensure maximum quality of the output. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions on the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent.